How do I check my usage against my plan's limits?

The Plan and usage page — usage meters, cycle timeline, top-up balances, end-of-cycle projections and what happens at a limit.

Open Account → Plan and usage to see every allowance against your plan's limits. Only the account owner sees this page.

What's on the page

The page is a shelf — one card for each thing you own:

• Your venue plan card — your current plan, where you are in the billing cycle, your next renewal date, and the usage meters: Online bookings drawn as a ring showing what's left ("24 of 30 left"), with Transactional emails, SMS usage (once SMS is available on your plan), Marketing emails (on marketing plans), Tables and Staff members as bars beneath it. Small bars beside a meter show your previous cycles, and once you're at least three days into a cycle a projection estimates whether you'll exceed the limit by the end of it. Each credit-backed meter shows its purchased top-up balance underneath with a Purchase more link — bought credits sit on top of the monthly allowance and never expire, and an overdrawn email balance is shown in red on the same line. A Compare all features button sits with the plan-change options. Annual subscribers see a monthly usage cycle inside their yearly billing period, so the end date is a quota reset, not a charge.
• A card for each product you own — when it started, with buttons to manage it and open its stats. A venue running products without a venue plan sees product cards only, with its account-wide meters alongside — adding a venue plan is offered as an option, never shown as a current state.
• Image storage — one meter for all your images (logos, covers, menu photos, event banners and marketing), shown for everyone, with a Manage images button that opens the image library and a Manage add-ons link where Extra Storage applies. Storage doesn't reset each cycle — deleting images frees space immediately.

What happens when you hit a limit

• Online bookings — you'll get a warning notification at 80% and 100% of your allowance (an email to the account owner, once per billing cycle for each threshold), so the cap never arrives unannounced. A strip across the top of your dashboard says the same: amber from 80% ("You've used 24 of your 30 online bookings this month"), red at the cap, saying when bookings resume. At the cap, new online bookings are politely declined until the cycle resets — customers see "Online booking isn't available right now." with your phone number (or a line asking them to contact you directly if you haven't added one) — while you can still take bookings yourself. Credits can't top up a booking cap; if you keep hitting it, upgrading the plan is the fix.
• Emails — transactional emails are unlimited on every paid plan and with any paid product, so this limit only applies on the Free plan with no paid product (and its 50/month allowance). On venues with a Tickets product, ticket confirmations and event reminders never count against any allowance at all. There, once the monthly allowance is used, sends come from your purchased credits; an amber banner tells you so. When credits run out too, a red banner appears — but essential customer emails never stop: booking confirmations, cancellations, changes, waitlist table-ready notices, ticket confirmations, gift card deliveries and receipts, and payment receipts keep sending and are recorded as an owed balance (your email meter shows "overdrawn by N" in red). Your next credit top-up settles the owed balance first — buy 500 credits while 30 overdrawn and 470 land in your account. What does pause at zero: booking and event reminders, follow-ups and your own staff alert copies — each paused email is listed in your Activity Log and notification bell so nothing disappears silently. Everything resumes when you top up or the cycle resets.
• SMS — once the allowance and any purchased SMS credits are used, outbound SMS stops until you top up or the cycle resets (SMS never goes into an owed balance). Each paused text is listed in your Activity Log and notification bell — the same "nothing disappears silently" record paused emails get. Where a paused SMS has an email twin — like the waitlist table-ready notice — the customer still gets the email.
• Tables, staff and floor plans — you can't add more until you remove some or upgrade; nothing existing is deleted. If you have more than your plan includes (after a free trial ends, say), an amber strip across the top of your dashboard tells you so.
• Image storage — new uploads are declined until you delete images or add storage; everything already uploaded stays. See How much image storage do I get?.

Related: What's included in each plan? · How do I buy credits or add-ons? · What happens when I hit a monthly limit? · What happens when my free trial ends?