How do I see and end active sessions?

See every device signed in to your account (and staff portal sessions), sign one out remotely, or sign out everywhere at once.

Your signed-in devices are listed under Account → Sign-in and security → Sessions and devices, where you can end any of them remotely.

• Open Account → Sign-in and security and expand Sessions and devices.
• The Active sessions list shows each device signed in to your account, with its browser, system and when it was last active. Click Sign out on any row to end that session — the other device is signed out straight away.
• To end everything at once, use Sign out everywhere. The confirmation warns: "This signs you out of every device, including this one." Use it if you suspect someone else has your password (and change the password too).
• Staff portal sign-ins are listed somewhere else: Settings → Security policy → Sessions and timeouts → Staff portal sessions. Each row is one portal device, and signing it out ends that session immediately.

Staff can see and end their own sessions from My profile in the portal; they never see anyone else's.

Sessions also end on their own: dashboard sign-ins last at most 24 hours and staff portal sessions at most 12 hours before a fresh sign-in is needed, idle sign-outs kick in sooner (see the automatic sign-outs guide), and stale sessions from closed tabs are tidied away automatically.

The Orders screen's three layouts (see Order & Pay) each have a stated life — printing never depends on any of them, because the kitchen printer collects dockets from our server itself:

Screen Signed in for Taps work for If the iPad is turned off or sleeps At expiry it shows Counter or Pass · dashboard sign-in 24 hours from sign-in (checked when the page loads or the tab comes back) 24 hours Picks up where it left off on waking — unless 24 hours have passed, when it signs out to the login page with a note A tab left open keeps showing orders but taps stop: a red "Session expired — sign in again" strip. A tab reopened past 24 hours goes to the login page Counter or Pass · staff-portal sign-in (PIN) 12 hours from the PIN 7 days Carries on on waking — unless 12 hours have passed, when it returns to the PIN screen Taps keep working for up to 7 days; the next page load past 12 hours asks for a PIN Wall · either sign-in Stays signed in Never taps Reconnects and carries on — never signed out for age Does not expire; a dropped connection shows the red "Board offline" strip

"Keep service screens signed in" (Settings → Security policy, on by default) keeps every layout free of the idle sign-out; switched off, your idle timeout applies to each.

Related: How do automatic sign-outs work? · How do I set up two-factor authentication? · How do I rotate the portal link, revoke a device or lock the portal?