How do staff set their own theme and notification preferences?
Each staff member personalises their theme, clock, contact details, notifications, bottom buttons and sessions from the staff portal.
Every staff member has a My profile page in the staff portal where they set their own look, sounds and contact details — without affecting anyone else on the same device.
- Sign in to the staff portal and open My profile from the sidebar.
- Identity (name, username, role, job title) is read-only — it's set by the account owner, so ask them if anything looks wrong.
- Contact info — add or change your own email and phone. The email is optional but used for set-your-PIN links and PIN expiry reminders.
- Theme preference — choose Light, Dark or System. It's saved against your staff profile, so every device you sign in on uses the same theme, and it never changes what colleagues see.
- Time format — 12-hour, 24-hour or System (System follows the restaurant's default).
- Notifications — your personal bell/toast/sound overrides, sound volume with test buttons, and a per-device mute. Anything you leave untouched follows the team default. Click Save to apply.
- Active sessions — see your own signed-in devices only, with Sign out this device per row and Sign out all my other sessions.
Their own bottom buttons. One personal setting lives outside My profile, because it's about the phone menu itself: on a phone or tablet, tap More then Customise buttons to choose up to four destinations for the bottom bar. Like the theme, it's saved against the person — so it follows them to every device they sign in on, and two staff sharing one device each get their own. Reset to default puts the standard buttons back.
Change PIN also lives on this page — see the PIN guide for details. And if the whole page is disabled behind an amber "Your PIN has expired" banner, set a new PIN first; everything unlocks straight after.
Related: How do I reset or change PINs? · What do staff see in the portal (vs my dashboard)?